Testimonials for Klaus Larsen LLC

The staff was excellent. They showed up on time actually before the date they said they would be there and that was good. They completed the job in one day and every thing was cleaned up. Klaus was recommended to us by one of our neighbors, as we saw what they did to their house. The whole process went very smoothly. I would like to recognize the salesperson, Mike Feinberg, for his exceptional service.

Klaus is a consumate roofing professional whose attention to detail is unequal.  He recommended a particular color shingle which complemented the color of the house extremely well.  Our house is a ranch with an unusually large surface area.  The job required removal of asphalt and wood shake shingles.  The entire roof needed to be decked with plywood.  The shingle removal resulted in significant amount of debris falling into the attic.  Klaus appropriately advised us to consolidate remaining items in attic and garage and cover with plastic.  He and his crew scupulously removed all remaining debris from these areas.  The roofing work was done to exacting standards.  Because of the size of the job, the manufacturer of the shingles that was responsible for the guarantee, sent special overseers to inspect the work.  The job also included two solar exhaust fans and replacement of three skylights in the kitchen.  The roof installation and the extras were all executed with great precision.  Klaus' exceptional warm personality and knowledge inspired our confidence and trust.  We authorized him to have fully access to our home while we were out of town so the job could be completed with minimum disruption to our lives.  Not only was the house left in ideal condition, he even watered our plants.  We would highly recommend him for precision roof work.  Since the roof cost was a great expense, we were able to use a combination of check, and credit card for payment which was extrememly helpful.

Before we signed with Klaus to install our roof, we did a lot of research.  His bid was clear and provided the most detailed, specific information than any of the 4 other written bids we received.  It allowed us to be knowledgable and ask good questions of the other bidders to ensure that the bids we received were on comparable work.  For example, most bids included lead flashing, while other bids included copper flashing.  There is a big price difference and we were able to discuss with Klaus the pros and cons of using copper to decide if we wanted to incur the cost (we didn't).  Klaus was patient and professional in providing me with further information to my many questions about aspects of the bid such as attic venting and the type of fan to use.  This allowed me to make an informed decision.  He also helped us connect with a mason with an issue about our chimneys that clearly needed repair prior to the commencement of the roof replacement. His work crew was extrememly hard working.  They put in long days and completed the entire job in three days.  They were respectful of our property - protecting all the shrubs around the house.  They were meticulous in their clean-up.  Klaus himself was on the job, not every minute, but enough to be overseeing the work on a consistent basis.  He was up on the roof with his team both supervising and helping complete some of the work himself.  Our home looks beautiful with the beautiful new roof Klaus' assistant helped me pick. This weekend a neighbor stopped by who was watching our roof being installed as he drove by the house and saw the completed work.  He was so impressed that he wanted to find out more about Klaus.  Needless to say, I recommended Klaus highly.

They were as clean as a roofing company can be. They came in $1000 cheaper than their competitor, they finished on time and they got there on time.

They did a great job, on time for appointments, good roofing, I wasn't in country at the time and they were able to do it, they said in a day, and it only took half a day. Everything was clean when they left

I was satisfied with them being on schedule and keeping the job cleaned and organized. They also have a nice and helpful office staff.

Klaus Larsen did my roof and fixed my gutters.  He stripped the roof off, removed all the shingles, replaced the plywood, and added support to the roof from the attic. He's great.  He was on time.  All the work was done right.  I'm very impressed with the people that did the work.

Amazing!  These guys are fantastic and I would highly recommend to everyone.  I needed a new roof - including rip off of 3 layers, all new wood deck, and ventilation. I did my homework and met with more roofers than you could imagine before choosing Klaus Larsen. After doing my own research and talking with the town inspectors on what was needed to properly install a roof with ventilation on my house (I have a difficult roof high, steep, original cedar shake, finished attic, no ventilation, etc.).  I was amazed to find how many roofers didn't really know their stuff - and were very pricy.  Jeremy came out to the house and was able to talk to me about my roof needs knowledgably (finally!) and blew the others out of the water. He knew his stuff and was even able to discuss different options with me, working with me to determine the best roofing solution for my house.  He didn't try to sell me more of a roof than I needed and listened to the issues that needed to be addressed.  Klaus Larsen used better quality products than others I met with, were able to do the job in less than half the time and they were more responsive than any other roofing contractor I dealt with.  Just when I thought it couldn't get any better than this, Jeremy gave me an estimate same day and they were less expensive. Yes, less expensive! I couldn't believe it. My roof was scheduled within two weeks. The crew showed up on time (or even a little early) and got straight to work.  The professionalism and skill of the team was incredible.  They worked tirelessly and meticulously the first day to get as much done as possible given the forecast for rain the following afternoon.  They brought a trailer for the garbage that was removed daily, handled all the permits and even brought their own bathroom.  The team was pleasant, helpful and left my yard immaculate.  The owner Klaus was onsite often and checked in with myself and the crew regularly.  I could not imagine a better experience.  They were so good in fact, my neighbor had them come and do his roof the next day!  If you need a new roof or a new roof repair call these guys immediately.

I first received a letter from my neighbor that he was considering using Klaus Larsen to install a new roof.  He had done his homework and received several quotes from different contractors.  My neighbor reached out to several neighbors and because of the number of people impressed with previous work done in the neighborhood, 13 neighbors signed on this year and received a group discount.  The letter described the differences between Klaus Larsen and other companies.  Also a detailed list of what is included in the quote. The salesman, Jeremy followed up with a visit to my house to see if I was interested.  We then set up an appointment.  Jeremy was on time, polite, professional and extremely patient.  He answered all of my questions.  I followed up several times by texting Jeremy with more questions and a change to my date for installation.  He was quick to respond. A large crew showed up early in the morning and the roof was installed by the time I got home from work.  They left the yard clean and had even brought their own toilet.  They promised a $1 for any nails found in the yard.  So far no nails.  My house is a two story, 3 bedroom colonial with 2 small dormers and one large dormer.  The total cost was $6810. Klaus Larsen the owner came the next day to run my charge card and was genuinely interested in how I felt about the process and the roof. This was a major decision on my side since I have limited funds with a son being in college.  To top that I am a single woman and have often had service companies or repair companies take advantage by upcharging after a quote was given and half way through a project with no way out.  I was extremely nervous about trusting another contractor.  I want to assure others in my situation or similar situation to not worry and feel confident about trusting this company. I will recommend Klaus Larsen to my friends and family without hesitation.

I was very satisfied. They were very timely and I was treated well, so that was relief. The roof is still great, a year later.  

Klaus and his staff were very responsive and easy to deal with.  I first contacted Jeremy for a quote and he came by and gave me a good overall review of my roof.  He then sent me a written quote ontime for my review a couple days later.  I had some follow up with him for further details of the work and material.  i was busy with work toward year end and was planning to postpone the work till next year.  Klaus then contacted me and after some negotiation, I decided to have the roof done on 11/25.  I wasn't home at the time, but was told the work was done within a day.  They cleaned up the area well and the new roof looks nice.  I wish I had more color choices at the time, but the one I choose was looking good too, but I might have a better color if I had more choices.  I then received my warranty paper in the mail in about 2 weeks, and Klaus told me to keep it and call him any time if I had any issues with the roof. Overall I was satisfied with the work performed by Klaus and his company.

Klaus made a presentation that convinced me that he and his company were going to do an excellent job. I had a gut feeling and did not pursue other bids.

I liked the presentation at the forefront. They were very good at explaining what the product and the process was. I really appreciated Audrey in the office. She was very helpful when I called several times.  

Luis and his crew did a fantastic job installing my new roof. It looks awesome. They arrived right on time and got right to work getting everything ready. Because of weather concerns on the day of the installation, there were actually two crews doing my roof and boy did they work hard in excessive heat and were finished when I came home at lunch time! I'm also very pleased with their excellent clean-up of my yard when they were finished. Great job everyone!

I am more than happy with the job they did. I was most satisfied with the installation itself and the appearance of the shingles. They were very prompt and quick and everything looks great. They just did a great job and I am super satisfied.